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Umicore: Succeeding in Europe

While its CEO is downbeat about economic prospects for Europe, Umicore, a Belgium- based materials technology group, is pumping a large portion of its investments into the region. The reason? Europe’s tough environmental regulations.

When contemplating the economic landscape, Marc Grynberg certainly pulls no punches. “I expect Europe to continue to stagnate,” he says. “Europe is in a scenario of very slow recovery, and that’s probably going to prevail for
the next few years.”

The new class: Non-traditional students are changing the market for higher education

The demographic profile of students at US colleges and universities has changed dramatically in recent decades. Once a minority, today “non-traditional” students far outnumber the 18-to-22-year-olds who have historically entered college directly from high school.  

Priming the pump: Corporate involvement in the classroom

                                 

When Northwestern University launched its new Master of Science in Analytics degree in early 2012, university leadership envisaged a small programme—a tight community of 20 students.  Northwestern received more than 200 applications during the programme’s inaugural year. This year, they have increased the size of the programme by 50% to 30 students and have received over 380 applications

Forced conversation at Google

People tend to fall back on hierarchical modes of working, notes Laszlo Bock, vice-president of people operations at Google, the California-based Internet search and advertising technologies corporation. “As you get bigger as an organisation, you have to work harder and harder, and more deliberately, to unpack the biological and cultural trappings that people normally bring with them,” he says. The company has a leadership training programme—the Advanced Leadership Lab—designed to create meaningful personal connections across its global operations.

IBM: Watching workers

In 2004 IBM, a global technology and consulting organisation, introduced a workforce management system that allows the company to oversee its global resources while employees manage their own careers.

Two-hundred fifty distinct roles (eg, project manager, IT architect) were identified across the global organisation and given descriptions. The descriptions comprise skills, which are also defined uniformly across the organisation. Each role description is “owned” by a practitioner of that job, who updates it as necessary.

Enterprise Rent-A-Car: Super recruiter

At Enterprise Rent-A-Car, the largest car rental company in North America, everyone begins as a management trainee, and all higher-level positions are filled through internal promotions. Recruitment is therefore critical. “If we’re not getting the right people coming in the front door, we’re not going to be able to grow and sustain our operations,” says Donna Miller, HR director for Europe. “So, from our point of view that’s always the biggest focus. It’s not just a function that falls into the HR or the recruitment teams.

Engineers unite at GM

“Ten years ago, we were much more regionally based,” says Mary Barra, vice-president of global HR at GM, a US-based automaker. Now the company is benefiting from a strong push towards global integration. The objectives are saving money, responding faster to the market, speeding up the innovation process and producing better cars. How does the company operate globally?

Change management in practice: a focus on sustainability

The requirements of successful change management are often described in broad terms. The details, however, also matter, and invariably differ from field to field. For example, the integration of sustainability into companies in recent years has involved substantial change efforts. The experience of P&G and UPS illustrates the process of applying broad rules in particular circumstances.

P&G pushes the envelope

While some companies aspire to finding sources of innovation from among their networks of suppliers and business partners, Proctor & Gamble has taken the open approach to innovation a step further with its Connect + Develop initiative.

The public v private debate

The term public-private partnership (PPP) covers a multitude of deal structures where a government service is funded or operated, or both, through a partnership between the public sector and private business. It is widely used but still controversial in some settings.

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