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A 2016 round up on international trade

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Change and growth at the Nuqul Group

The Nuqul Group was established in 1952 by Elia Nuqul as a small food importer and distributor. Today, it is one of the Middle East’s leading manufacturers of fast-moving consumer goods and construction materials. Headquartered in Amman, Jordan, the Nuqul Group is a conglomerate of 30 regional and global companies operating in nine countries with over 5,000 employees. The business is wholly family-owned by Mr Elia Nuqul, and his sons Ghassan and Marwan.

Are talent issues back on the agenda?

In their new roles as "solutions providers", identifying and maintaining a steady supply of talented workers will become increasingly important for manufacturers. Many were forced to lay off hundreds of workers during the worst of the downturn, but retaining and hiring skilled workers remains a high priority.

Dealing with the downturn

Our survey reveals that over the past year manufacturers have embarked on a raft of initiatives in a bid to boost their business prospects. Yet while many of the measures they have taken are commonly seen during hard times—such as management and structural tweaks, fixing operational inefficiencies and laying off staff—there is also evidence that companies are coming up with new, more innovative strategies for boosting business.

Companies must adapt to a rapidly ageing workforce – but all employees will benefit

Europe

This page contains the Europe version and Global version of the report in English, Spanish, German and French.

Asia Pacific

This page contains the APAC version and Global version of the report in English, Chinese, Japanese and Korean.

Latin America

This page contains the Latin America version and Global version of the report in English, Spanish and Brazilian Portuguese.

North America

Global

This page contains the global version of the report in 8 languages.

The value of experience

ABOUT THE MICROSITE
This study covers the status quo of customer experience initiatives in global and regional perspectives, including North America, Europe, Latin America and Asia. It sheds light on the future of CX development and potential challenges faced by companies.

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