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A 2016 round up on international trade

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Professional services

The professional services industry has a low exposure to fraud relative to other sectors.

Financial services

Corporate fraud at financial services companies is a very expensive problem. The particular forms that it takes result from three features of the sector: that it deals with money itself; that this is held largely in an electronic form; and that sector activities are closely regulated.

Closing the Gap: The link between project management excellence and long-term success

Cash is king at Fraser Papers

Everyone strives for ‘on time’ and ‘on budget’, but at what cost? Jeff Dutton, president and CEO of Fraser Papers, a custom paper manufacturer in Toronto, Canada, believes that if a project team’s only mission is to meet those two goals and they always do it well, then the budget is too high. “You should come in on time and on budget consistently, but you also have to be willing to take some calculated risks,” he says.

Closing the Gap: The link between project management excellence and long-term success

Shell’s Project Academy: a focus on training

The oil and gas industry is no stranger to economic crises. Price fluctuations, political unrest and shrinking supplies have all lead to upheavals in the industry. But at Shell International, the multi-national petroleum company based in The Hague, Netherlands, it has also led to the recognition that project management competencies are a critical component of the company’s long-term global business strategy.

The market-wide exercise

In the UK, the Tripartite Authorities, which consists of the Financial Services Authority, the Bank of England and HM Treasury, have instituted an annual simulation, called the market-wide exercise, to test responses to sector-wide disruption of the financial services industry and highlight issues of interdependency that could not be examined using stand-alone simulations.

Northgate Information Solutions

The widespread use of outsourcing arrangements to cut costs and maximise efficiency has highlighted the need for companies to feel confident that their partners have robust catastrophe risk management plans in place. With many companies contracting out business-critical information technology functions, such as payment processing or applications maintenance, to external providers, the risks to reputation and potential for damage to the business should these services be disrupted by a major incident are considerable.

Pictet Asset Management

In 2002, Pictet Asset Management (PAM), the investment business of Pictet & Cie, one of the largest Swiss private banks, decided to create a separate risk function. Set up by Gianluca Oderda, head of risk control, it has demonstrably saved the business from investment losses while proving an attractive selling point to PAM's institutional investors, which provide the bulk of its SFr122bn (US$100bn) in assets.

Looking beyond the family at Warburtons

Warburtons is the UK’s leading independent baker and one of the UK’s top five grocery brands. The roots of the business go back to 1876, when Thomas and Ellen Warburton opened their first grocery shop, later a local bakery, in Bolton. Members of the

Warburton family have run the business for most of its 130-year history, as the business has extended its reach across the UK. Jonathan Warburton, one of the fifth generation of the family, is current Chairman, and his cousin Brett is Director of the business.

Change and growth at the Nuqul Group

The Nuqul Group was established in 1952 by Elia Nuqul as a small food importer and distributor. Today, it is one of the Middle East’s leading manufacturers of fast-moving consumer goods and construction materials. Headquartered in Amman, Jordan, the Nuqul Group is a conglomerate of 30 regional and global companies operating in nine countries with over 5,000 employees. The business is wholly family-owned by Mr Elia Nuqul, and his sons Ghassan and Marwan.

Are talent issues back on the agenda?

In their new roles as "solutions providers", identifying and maintaining a steady supply of talented workers will become increasingly important for manufacturers. Many were forced to lay off hundreds of workers during the worst of the downturn, but retaining and hiring skilled workers remains a high priority.

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