Technology and innovation perspectives from The Economist Intelligence Unit



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Culture clash - the challenge of innovation through acquisition
IoT Business Index 2017: Transformation in Motion




Telecoms: Beyond Connectivity

Telcos face a tough challenge convincing enterprise customers they can be trusted providers of additional services beyond voice and data.

If telcos want to win customers over, they would be better served by showing a greater understanding of individual business requirements, and to tailor their service propositions accordingly, rather than to promote a wide range of services that enterprises don’t need or want.

Network expertise is the telco trump card.

A Time For New Ideas

Report Summary

A time for new ideas is an Economist Intelligence Unit report that looks at the current state and future prospects of innovation in Central Eastern Europe (CEE). The report is sponsored by Oracle. The Economist Intelligence Unit bears sole responsibility for the content of this report. Our editorial team executed the online survey, conducted the interviews, created the economic model and wrote the report. The findings and views within do not necessarily reflect the views of our sponsors.

The empowered sales team

  • To help differentiate their companies’ products and services in the minds of buyers, sales professionals need rapid access to specific customer information.
  • Investment in new tools and services too often focuses on symptoms rather than the underlying problems.
  • Sales tools need to reduce time spent on administrative tasks and give salespeople more time for their core competency: selling.
  • Active involvement of senior management and broad consultations with employees are key success factors for productivity-enhancing initiatives.

On the Front Lines

The findings and views expressed in this report do not necessarily reflect the views of the sponsor.

ICT for City Management

Businesses and public officials think a strong Internet network is crucial for a city’s competitiveness. Some 77% of businesses surveyed think an improved broadband network would have a significant impact on city competitiveness, making it the most important ICT technology for attracting private-sector investment. City authorities therefore need to consider that such technologies are as fundamental to a city’s infrastructure as are its buildings, transport networks and utilities.

IT modernisation

All organisations, regardless of size, industry or geographic location, face the constant challenge of maximising the contribution of their information technology (IT) infrastructure and applications to achieving their business goals. To do so, organisations must often figure out how to use existing systems more effectively, or modernise them to better perform the tasks at hand. At times, it requires replacing legacy systems that no longer meet the needs of evolving business practices and expanding markets.

Staying the course?

In the business world, no aspect of company operations will emerge unscathed from the toughest economic crisis in three generations. But information technology (IT), and the hard-won influence that chief information officers (CIOs) and other leaders have gained for it, appears to be surviving the crisis with confidence largely intact in many if not most companies.

Innovation reinvented

Innovation reinvented: A more open approach incorporates case studies of the 47 companies selected as Technology Pioneers in biotechnology, energy/environmental technology, and information technology.

Resilience amid turmoil

With the onset of the worst global recession in decades, new threats to the competitiveness of national IT (information technology) sectors are materialising. Industry health overall has held up well despite sharply reduced spending in most parts of the world on IT hardware, software and services. However, protectionist instincts are on the ascendant, even in the most free-market economies, while venture-capital and other forms of funding are being squeezed. Even the biggest IT firms are cutting back on their investments in R&D (research and development).

Power to the people?

Power to the people? Managing technology democracy in the workplace is an Economist Intelligence Unit white paper, sponsored by Trend Micro.

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