The outlook series: the battle for accurate information and truth
The founding purpose of The Economist newspaper is to “take part in a severe contest between intelligence, which presses forward, and an unworthy, timid ignorance obstructing our progress”. But today, the ignorance that obstructs our progress is no longer timid. It is wilful, powered by technology and network effects, enabled by business models and lax policy, and manipulated for political and geopolitical purposes.
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Steering through collaboration: CFOs driving new priorities for the future
It is well established that the modern CFO has a more strategic role to play in a business, but a clear action plan to achieve this is lacking. A key element of this is helping the business to deal with change. Some changes are planned: launching a new product or service, setting up operations in a new region or acquiring a competitor. Others may be unexpected: a major disruption to supply-chain operations, the emergence of new regulation and legal reporting requirements or the unpredictable impacts of global economic uncertainty.
Either way, when asked about the biggest challenges they face in executing their day-to-day activities, change is a recurring theme, according to a new survey of 800 CFOs and senior finance executives, conducted by The Economist Intelligence Unit. Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top of mind.
Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top challenges finance executives face in executing their day to-day activities.
Finance executives are also concerned with identifying how to align strategic, financial and operational plans towards common objectives and meaningfully analysing data across business units and regions. “All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals,” says Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer. It is incumbent upon CFOs therefore to be prepared not only to help their own function navigate uncharted territory, but the rest of the business too. That means breaking down the silos that commonly exist in organisations, in order to collaborate closely across functions, sharing information and data in the pursuit of common objectives.
All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals - Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer.
The clear custodian of collaboration
There are a number of reasons why the role of leading cross-company collaboration around steering should fall to the CFO and their team. First, through the activities of budgeting, the finance function is the custodian of the clear, quantitative expression of management expectations and determines how resources such as cash and people will be allocated in order to achieve them. In our survey, 90% of respondents say that finance should facilitate collaborative enterprise planning to ensure that operational plans are aligned with financial and strategic plans.
Second, through performance management, the finance function is the gatekeeper for critical data that illustrate how well—or otherwise—the company is rising to the challenge of change. That includes data relating to sales, supply chain and delivery, which need to be reported back to the business in ways that help drive improved decisionmaking. Our survey reveals that companies in which finance executives feel empowered to drive strategic decisions across business functions are more likely to report a higher financial performance in fiscal year 2016/17 and 2017/18 and anticipate higher growth rates for 2019/20.
Download Complete Executive Summary PDF

Transforming data into action
As businesses generate and manage vast amounts of data, companies have more opportunities to gather data, incorporate insights into business strategy and continuously expand access to data across the organisation. Doing so effectively—leveraging data for strategic objectives—is often easier said than done, however. This report, Transforming data into action: the business outlook for data governance, explores the business contributions of data governance at organisations globally and across industries, the challenges faced in creating useful data governance policies and the opportunities to improve such programmes. Learn more by downloading our whitepaper below.

Rethinking professional services in an age of disruption
Closing the gap: Pathways to a post-pandemic recovery in labour markets
The global economy experienced a deep recession in 2020, and as a result, more than 40m jobs were lost as businesses shut down. Against this backdrop, Economist Impact set out to understand how long it would take for employment to recover fully and to examine the different paths ahead for the five regions of the global economy: North America, South America, Europe, the Middle East and Africa, and Asia.
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Steering through collaboration: CFOs driving new priorities for the future
It is well established that the modern CFO has a more strategic role to play in a business, but a clear action plan to achieve this is lacking. A key element of this is helping the business to deal with change. Some changes are planned: launching a new product or service, setting up operations in a new region or acquiring a competitor. Others may be unexpected: a major disruption to supply-chain operations, the emergence of new regulation and legal reporting requirements or the unpredictable impacts of global economic uncertainty.
Either way, when asked about the biggest challenges they face in executing their day-to-day activities, change is a recurring theme, according to a new survey of 800 CFOs and senior finance executives, conducted by The Economist Intelligence Unit. Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top of mind.
Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top challenges finance executives face in executing their day to-day activities.
Finance executives are also concerned with identifying how to align strategic, financial and operational plans towards common objectives and meaningfully analysing data across business units and regions. “All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals,” says Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer. It is incumbent upon CFOs therefore to be prepared not only to help their own function navigate uncharted territory, but the rest of the business too. That means breaking down the silos that commonly exist in organisations, in order to collaborate closely across functions, sharing information and data in the pursuit of common objectives.
All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals - Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer.
The clear custodian of collaboration
There are a number of reasons why the role of leading cross-company collaboration around steering should fall to the CFO and their team. First, through the activities of budgeting, the finance function is the custodian of the clear, quantitative expression of management expectations and determines how resources such as cash and people will be allocated in order to achieve them. In our survey, 90% of respondents say that finance should facilitate collaborative enterprise planning to ensure that operational plans are aligned with financial and strategic plans.
Second, through performance management, the finance function is the gatekeeper for critical data that illustrate how well—or otherwise—the company is rising to the challenge of change. That includes data relating to sales, supply chain and delivery, which need to be reported back to the business in ways that help drive improved decisionmaking. Our survey reveals that companies in which finance executives feel empowered to drive strategic decisions across business functions are more likely to report a higher financial performance in fiscal year 2016/17 and 2017/18 and anticipate higher growth rates for 2019/20.
Download Complete Executive Summary PDF

Transforming data into action
As businesses generate and manage vast amounts of data, companies have more opportunities to gather data, incorporate insights into business strategy and continuously expand access to data across the organisation. Doing so effectively—leveraging data for strategic objectives—is often easier said than done, however. This report, Transforming data into action: the business outlook for data governance, explores the business contributions of data governance at organisations globally and across industries, the challenges faced in creating useful data governance policies and the opportunities to improve such programmes. Learn more by downloading our whitepaper below.

Rethinking professional services in an age of disruption
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A deeper understanding: Building trust in business partnerships
Trust is a vital component for keeping the global economy growing. Every single transaction, from grabbing a coffee to acquiring a multinational corporation, is built on some level of trust: that the goods or services offered serve their purpose or that the buyer can pay for them. But trust does not just grease the wheels. It enables firms from different cultures and separated by continents to work together in a manner that benefits all. It helps companies to set, follow and achieve targets with a wider social or environmental purpose. It also assists with hiring and keeping outstanding workers.
Customers all over the world are prioritising purchasing from companies displaying trustworthy behaviour. And firms are finding that making strategic decisions about their operations during the pandemic is easier if there is a high level of trust in their relationships with business partners. In this paper, Economist Impact, sponsored by Icertis, examines the concept of trust within relationships between business partners. We consider not only what trust is and how it is built, but also what challenges firms face. What these firms have done to build and maintain trust and where it has proven particularly beneficial are also explored. We have used a combination of desk research, expert interviews and an extensive survey of 600 business executives working across industry sectors in nine major economies in North America (Canada and the US), Europe (France, Germany and the UK) and Asia-Pacific (Australia, India, New Zealand and Singapore). Some high-level key findings are as follows:
Trust is an umbrella term for a group of behaviours that encompass ability, benevolence and integrity. Firms are likely to need to exhibit behaviours from each of these areas to be considered highly trustworthy. Executives believe that high levels of trust can be beneficial both to long-term revenue growth and achieving sustainability goals. As they step up efforts to fulfil environmental, social and governance (ESG) commitments, ESG compliance is also emerging as an area that helps deliver trust in business relationships while building customer loyalty. To achieve sustainability targets, firms are looking to increase the visibility and transparency of their supply chains. Both of these attributes are correlated with trustworthy business relationships. A gap remains between the measures that executives believe will enhance the trust in their business relationships and the steps that their organisation has taken, in areas such as employing dedicated staff to assess ESG compliance and investing in new technology to enable the fulfilment of contractual obligations.

Steering through collaboration: CFOs driving new priorities for the future
It is well established that the modern CFO has a more strategic role to play in a business, but a clear action plan to achieve this is lacking. A key element of this is helping the business to deal with change. Some changes are planned: launching a new product or service, setting up operations in a new region or acquiring a competitor. Others may be unexpected: a major disruption to supply-chain operations, the emergence of new regulation and legal reporting requirements or the unpredictable impacts of global economic uncertainty.
Either way, when asked about the biggest challenges they face in executing their day-to-day activities, change is a recurring theme, according to a new survey of 800 CFOs and senior finance executives, conducted by The Economist Intelligence Unit. Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top of mind.
Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top challenges finance executives face in executing their day to-day activities.
Finance executives are also concerned with identifying how to align strategic, financial and operational plans towards common objectives and meaningfully analysing data across business units and regions. “All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals,” says Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer. It is incumbent upon CFOs therefore to be prepared not only to help their own function navigate uncharted territory, but the rest of the business too. That means breaking down the silos that commonly exist in organisations, in order to collaborate closely across functions, sharing information and data in the pursuit of common objectives.
All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals - Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer.
The clear custodian of collaboration
There are a number of reasons why the role of leading cross-company collaboration around steering should fall to the CFO and their team. First, through the activities of budgeting, the finance function is the custodian of the clear, quantitative expression of management expectations and determines how resources such as cash and people will be allocated in order to achieve them. In our survey, 90% of respondents say that finance should facilitate collaborative enterprise planning to ensure that operational plans are aligned with financial and strategic plans.
Second, through performance management, the finance function is the gatekeeper for critical data that illustrate how well—or otherwise—the company is rising to the challenge of change. That includes data relating to sales, supply chain and delivery, which need to be reported back to the business in ways that help drive improved decisionmaking. Our survey reveals that companies in which finance executives feel empowered to drive strategic decisions across business functions are more likely to report a higher financial performance in fiscal year 2016/17 and 2017/18 and anticipate higher growth rates for 2019/20.
Download Complete Executive Summary PDF

Transforming data into action
As businesses generate and manage vast amounts of data, companies have more opportunities to gather data, incorporate insights into business strategy and continuously expand access to data across the organisation. Doing so effectively—leveraging data for strategic objectives—is often easier said than done, however. This report, Transforming data into action: the business outlook for data governance, explores the business contributions of data governance at organisations globally and across industries, the challenges faced in creating useful data governance policies and the opportunities to improve such programmes. Learn more by downloading our whitepaper below.
Podcast | Pride and Prejudice: The next chapter of progress
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Pride and Prejudice
Pride and Prejudice is a global, 24-hour event spanning three cities around the world. It will catalyse fresh debate on the economic and human costs of discrimination against the LGBT community. The event will challenge policymakers and industry leaders to rethink the future of the LGBT movement and its impact on business.
Download report | More about Pride and Prejudice
阅读报告:简体中文 | 繁體中文
Pride and Prejudice: The next chapter of progress
For many, the United States Supreme Court decision in 2015 to legalise same-sex marriage nationwide was a recent high-water mark for lesbian, gay, bisexual and transgender (LGBT) rights, an inspiring moment that served as the culmination of decades of struggle. Although the past few years of turbulent political shifts, trade wars and a major pandemic have seen the global spotlight shift away from LGBT rights, they have not been without significant victories, especially in Asia. Taiwan’s recent adoption of same-sex marriage is the most prominent, but other, more incremental advancements—including significant court rulings in China and India—have also pushed the envelope forward.
With this context in mind, our most recent study under the Pride and Prejudice banner—the fifth in an annual series of surveys and research reports exploring LGBT rights—focuses on Asia. Although the West still contains pockets of discrimination, it is far closer to full equality than it was even a few years ago. Asia, on the other hand, still has a long journey ahead, making the region the true next chapter of progress in this ongoing global fight. With attitudes among young, urban-dwelling Asians changing rapidly, the continent will hopefully pick up the baton.
In keeping with the Pride and Prejudice approach of years past, our research, sponsored by Manulife, Barclays and Nomura, focuses roughly equally on the business community and society at large. In particular, this year it compares corporate attitudes to those of rank-and-file staff with regard to LGBT rights; just as the wider social compass may lag behind—or diverge entirely—from the attitudes and opinions of individuals, so too do companies often default to a conservative “groupthink” mentality that obscures potentially rapid change in attitudes among individual workers. These attitudes are captured via a survey, fielded in August and September 2020, of 359 full-time employees at companies across seven economies: China, Hong Kong, India, Indonesia, Japan, Singapore and Taiwan. Our sample is 44% director-level and above, including 16% C-suite executives. It is 77% male and 8% members of the LGBT community. See the report appendix for full survey results, including demographic data.
Download the report in English | 简体中文 | 繁體中文(香港) | 繁體中文(台灣) | 日本語

Pride and Prejudice: Changemakers
Amid the rise in right-wing populist movements across the Western world, one perennial whipping boy has been relatively absent: the LGBT community. While liberals fret over trade wars, warn of environmental disaster and lament the degradation of human rights in multiple contexts, the outlook for LGBT rights has not darkened as significantly as many feared it would. Setbacks do and will still occur; the transgender community remains particularly vulnerable. Much of the world has yet to reach the West’s level of acceptance. But in many places, being openly LGBT is still easier than it once was.
In The Economist Intelligence Unit’s recent report, Pride and Prejudice: Agents of change, to be launched on March 23, 2017, at The Economist's Pride and Prejudice event, we explore the advancement in LGBT diversity and inclusion via three key groups: influential advocates in leadership positions, young people and women. Their central role in the debate applies as much to the workplace as it does to society overall. By focusing on the specific groups best positioned to effect positive change for LGBT people, resources can be more efficiently deployed and the discussion sharpened to reach the eyes and ears of these cohorts.
Why these three? The EIU’s previous work on this topic hinted at the role these employees play: for example, 63% of respondents in last year’s survey cited management (C-suite and senior managers) as those who can most influence LGBT workplace advancement. Women and young people were more likely to agree than their male and older counterparts that the business world has a fundamental imperative to drive change around LGBT diversity and inclusion. These findings served as the framework for this year’s survey, which delved deeper into the attitudes and opinions of these groups and explored the underlying reasons for them.
Those at the top of the ladder occupy perhaps the most complex position in the discussion. When asked which cohort guides company thinking around LGBT diversity and inclusion in the workplace, our survey respondents ranked C-suite/leadership a close second, after young people. Far fewer respondents—only about one in six—believe they are most eager to support said diversity. Yet among C-suite or board members themselves, one in three believes that broader company leadership is more eager than others to support LGBT diversity and inclusion in the workplace. This suggests there’s a disconcerting disconnect between the top and bottom of the corporate pyramid on this issue.
This matters because young people and women—two groups which, according to our survey at least, are more likely to occupy the lower rungs—want to see their values reflected in the workplace and their voices heard by those in power. Increasingly, those values incorporate support for all forms of diversity, including that surrounding sexual orientation and gender identity. Young people, influenced by global pop culture and connected to each other via social media, are more receptive to difference than their elders; women, themselves an oppressed minority, share a natural affinity with LGBT people. Their struggle can inform the march of progress for others facing discrimination, and can open doors of tolerance in the workplace and beyond.
LGBT people may still be waiting for the tide of economic and cultural nationalism sweeping the Western world to engulf them too. On a global scale, much still needs to be done to match even the West’s fragile gains. For those working to effect change, both in the corporate world and society as a whole, the road ahead is challenging, but it is hardly insurmountable.
Pride and Prejudice is The Economist's flagship conference on LGBT rights. Now in its second year, Pride and Prejudice began in 2016 and will continue in 2017 as a global LGBT conference and initiative that will catalyse fresh debate on the economic and human costs of discrimination against the LGBT community.
Visit the Pride and Prejudice website for more information and join the discussion at #EconPride.
The views and opinions expressed in this article are those of the authors and do not necessarily reflect the views of The Economist Intelligence Unit Limited (EIU) or any other member of The Economist Group. The Economist Group (including the EIU) cannot accept any responsibility or liability for reliance by any person on this article or any of the information, opinions or conclusions set out in the article.
THE RESILIENT TREASURY: Optimising strategy in the face of covid-19 | Video
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THE RESILIENT TREASURY: Optimising strategy in the face of covid-19
The resilient treasury: Optimising strategy in the face of covid-19 is an Economist Intelligence Unit report, supported by Deutsche Bank. Our analysis explores attitudes among corporate treasurers towards the drivers of strategic change in the treasury function, the macro and financial risks that impact strategy, the effect of negative interest rates on investment plans and the regulatory initiatives that are currently top of mind for treasurers. The study also analyses the technologies that treasurers are using today, the skills that the treasury function requires and approaches towards cyber security. Finally, it identifies the priorities that treasurers will pursue up to 2025.
The report is based on a survey of 300 senior corporate treasury executives conducted between April and May 2020. Of these, a third of respondents represent companies with an annual revenue of at least US$5bn. The 2020 survey also includes findings from previous Economist Intelligence Unit corporate treasurer surveys in this series, conducted between 2015 and 2019.
Executives were drawn from three regions (North America, AsiaPacific, Europe and the Middle East and Africa) and a broad range of sectors, including aerospace/defence (2.3%); agriculture and agribusiness (4%); automotive (7.7%); chemicals (6.7%); construction and real estate (5.7%); consumer goods (7%); energy and natural resources (7%); entertainment, media and publishing (6.3%); financial services (7.7%); healthcare, pharmaceuticals and biotechnology (7.3%); IT and technology (7%); logistics and distribution (4.7%); manufacturing (8.0%); professional services (1.7%); retail (5%); telecommunications (7%); and transport, travel and tourism (4.7%).
As part of the research, we conducted a series of in-depth interviews in May 2020 with senior treasury executives from around the world. Our thanks are due to the following for their time and insight:
Rando Bruns, head of group treasury, Merck KGaA Charles Cao, group treasurer, Ant Financial Neil Peacock, global head of cash management, ABB Anita Polzhofer, head of treasury, Arup Jim Scurlock, head of cash management, MicrosoftExecutive summary
No sooner had treasurers started to implement strategies for 2020 than the economic picture for the year changed irrevocably. The covid-19 pandemic spread across the globe at extraordinary speed and treasury plans had to alter dramatically. The treasury function had to quickly shift to a remote working environment and switch focus away from long-term cash forecasts in favour of shorter-term and more regularly interrogated forecasts to get an accurate picture of cash and liquidity. Covid-19 has also impacted treasurers’ short-term concerns about the outlook for the macro global environment and the likely consequences. Furthermore, non-core treasury activities, such as sustainable finance, are lesser priorities in the present climate.
In order to highlight the forces that will shape and define both the priorities of the future and the corporate treasury function itself over the coming decade, the first chapter of this report discusses the financial and macro risks that are impacting strategy and investment plans. The second explores the regulatory initiatives that are currently top of mind for treasurers and their implications. The third examines the technologies that treasurers are using today, the skills that the treasury function requires and approaches towards cyber security. The final chapter identifies and discusses the priorities that treasurers will pursue up to 2025. In each chapter we compare results from this year’s survey with those from previous years where relevant.
Key findings
Macro risks will drive change within the treasury function and specifically the way in which strategy is defined. Respondents believe pandemic risk driven by covid-19 will have the most impact on corporate treasury, not just in the short term (43%), but also in the medium term (27%). Other pandemic-related risks also poll strongly: global economic growth concerns are high on the list (31%) and geopolitical risks are deemed problematic by a quarter of treasurers (25%) in the medium term. Due to the current climate of uncertainty treasurers plan to diversify investment portfolios. The survey shows that the pandemic has pushed a variety of risk management techniques to the fore. Liquidity risk, foreign exchange risk and mitigation of interest rate risk have become vital to navigate increasingly volatile markets. Meanwhile, a focus on counterparty risk is critical for supply chain management as smaller suppliers face tough times as a result of the sudden economic downturn. Treasurers say that over the next 12-24 months they plan to increase investments in long-term instruments (55%), bank deposits (48%), local investment products (48%) and money market funds (47%). The replacement of the London Interbank Offered Rate (LIBOR) for lending and borrowing, and other Interbank Offered Rates (IBORs), is the most challenging regulatory initiative for treasury. Thirty-eight percent of respondents in this year’s survey consider it to be the main challenge for their function. Other regulatory initiatives whose impact will need to be managed include General Data Protection Regulation (GDPR, cited by 32%, up from 29% in 2019), the OECD’s initiative against base erosion and profit sharing (BEPS, 31%, up from 18%) and the Markets in Financial Instruments Directive (MiFID II, 30%, up from 7%). Digital transformation, accelerated by the pandemic, continues to impact the corporate treasury and there is increasing reliance on technology dayto-day. Treasurers are increasingly seeing new technologies as a way to bridge existing data issues in the “Know Your Customer” (KYC) process, for example. The majority of treasurers (74%) have identified the use of new technologies as the most useful action to improve the KYC process. This is a significant jump from 58% in 2018. As corporate treasurers wade deeper into their data strategy, concern over data quality has grown. The survey found that 78% of treasurers say they are either very or somewhat concerned about the quality of data, which is up from 69% only a year ago. Internal data issues stem from having to link up numerous systems and software. Externally, the lack of standardisation on electronic bank account statements is particularly problematic. Treasury priorities for the future will be shaped by macro risks, regulatory changes and emerging technologies. The utmost priorities on the treasury agenda in 2020 are managing relationships with banks and suppliers (32%) and collaborating with other functions in the business (32%). Looking ahead, our survey suggests that the data-driven approach of treasury will allow the function to become an even more supportive and proactive partner to the rest of the business. By working with banking partners, suppliers and third parties to optimise processes, treasury can collaborate more closely with other business functions to drive corporate growth.For a compelling summary of the key findings of our research, view our animated infographic here.

Steering through collaboration: CFOs driving new priorities for the future
It is well established that the modern CFO has a more strategic role to play in a business, but a clear action plan to achieve this is lacking. A key element of this is helping the business to deal with change. Some changes are planned: launching a new product or service, setting up operations in a new region or acquiring a competitor. Others may be unexpected: a major disruption to supply-chain operations, the emergence of new regulation and legal reporting requirements or the unpredictable impacts of global economic uncertainty.
Either way, when asked about the biggest challenges they face in executing their day-to-day activities, change is a recurring theme, according to a new survey of 800 CFOs and senior finance executives, conducted by The Economist Intelligence Unit. Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top of mind.
Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top challenges finance executives face in executing their day to-day activities.
Finance executives are also concerned with identifying how to align strategic, financial and operational plans towards common objectives and meaningfully analysing data across business units and regions. “All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals,” says Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer. It is incumbent upon CFOs therefore to be prepared not only to help their own function navigate uncharted territory, but the rest of the business too. That means breaking down the silos that commonly exist in organisations, in order to collaborate closely across functions, sharing information and data in the pursuit of common objectives.
All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals - Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer.
The clear custodian of collaboration
There are a number of reasons why the role of leading cross-company collaboration around steering should fall to the CFO and their team. First, through the activities of budgeting, the finance function is the custodian of the clear, quantitative expression of management expectations and determines how resources such as cash and people will be allocated in order to achieve them. In our survey, 90% of respondents say that finance should facilitate collaborative enterprise planning to ensure that operational plans are aligned with financial and strategic plans.
Second, through performance management, the finance function is the gatekeeper for critical data that illustrate how well—or otherwise—the company is rising to the challenge of change. That includes data relating to sales, supply chain and delivery, which need to be reported back to the business in ways that help drive improved decisionmaking. Our survey reveals that companies in which finance executives feel empowered to drive strategic decisions across business functions are more likely to report a higher financial performance in fiscal year 2016/17 and 2017/18 and anticipate higher growth rates for 2019/20.
Download Complete Executive Summary PDF

Transforming data into action
As businesses generate and manage vast amounts of data, companies have more opportunities to gather data, incorporate insights into business strategy and continuously expand access to data across the organisation. Doing so effectively—leveraging data for strategic objectives—is often easier said than done, however. This report, Transforming data into action: the business outlook for data governance, explores the business contributions of data governance at organisations globally and across industries, the challenges faced in creating useful data governance policies and the opportunities to improve such programmes. Learn more by downloading our whitepaper below.
THE RESILIENT TREASURY: Optimising strategy in the face of covid-19
The resilient treasury: Optimising strategy in the face of covid-19 is an Economist Intelligence Unit report, supported by Deutsche Bank. Our analysis explores attitudes among corporate treasurers towards the drivers of strategic change in the treasury function, the macro and financial risks that impact strategy, the effect of negative interest rates on investment plans and the regulatory initiatives that are currently top of mind for treasurers.
Related content

THE RESILIENT TREASURY: Optimising strategy in the face of covid-19 | Video
For a compelling summary of the key findings of our research, view our animated infographic here.

Steering through collaboration: CFOs driving new priorities for the future
It is well established that the modern CFO has a more strategic role to play in a business, but a clear action plan to achieve this is lacking. A key element of this is helping the business to deal with change. Some changes are planned: launching a new product or service, setting up operations in a new region or acquiring a competitor. Others may be unexpected: a major disruption to supply-chain operations, the emergence of new regulation and legal reporting requirements or the unpredictable impacts of global economic uncertainty.
Either way, when asked about the biggest challenges they face in executing their day-to-day activities, change is a recurring theme, according to a new survey of 800 CFOs and senior finance executives, conducted by The Economist Intelligence Unit. Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top of mind.
Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top challenges finance executives face in executing their day to-day activities.
Finance executives are also concerned with identifying how to align strategic, financial and operational plans towards common objectives and meaningfully analysing data across business units and regions. “All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals,” says Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer. It is incumbent upon CFOs therefore to be prepared not only to help their own function navigate uncharted territory, but the rest of the business too. That means breaking down the silos that commonly exist in organisations, in order to collaborate closely across functions, sharing information and data in the pursuit of common objectives.
All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals - Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer.
The clear custodian of collaboration
There are a number of reasons why the role of leading cross-company collaboration around steering should fall to the CFO and their team. First, through the activities of budgeting, the finance function is the custodian of the clear, quantitative expression of management expectations and determines how resources such as cash and people will be allocated in order to achieve them. In our survey, 90% of respondents say that finance should facilitate collaborative enterprise planning to ensure that operational plans are aligned with financial and strategic plans.
Second, through performance management, the finance function is the gatekeeper for critical data that illustrate how well—or otherwise—the company is rising to the challenge of change. That includes data relating to sales, supply chain and delivery, which need to be reported back to the business in ways that help drive improved decisionmaking. Our survey reveals that companies in which finance executives feel empowered to drive strategic decisions across business functions are more likely to report a higher financial performance in fiscal year 2016/17 and 2017/18 and anticipate higher growth rates for 2019/20.
Download Complete Executive Summary PDF

Transforming data into action
As businesses generate and manage vast amounts of data, companies have more opportunities to gather data, incorporate insights into business strategy and continuously expand access to data across the organisation. Doing so effectively—leveraging data for strategic objectives—is often easier said than done, however. This report, Transforming data into action: the business outlook for data governance, explores the business contributions of data governance at organisations globally and across industries, the challenges faced in creating useful data governance policies and the opportunities to improve such programmes. Learn more by downloading our whitepaper below.
Companies must treat diverse recruitment like any other strategic growth imperative
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Steering through collaboration: CFOs driving new priorities for the future
It is well established that the modern CFO has a more strategic role to play in a business, but a clear action plan to achieve this is lacking. A key element of this is helping the business to deal with change. Some changes are planned: launching a new product or service, setting up operations in a new region or acquiring a competitor. Others may be unexpected: a major disruption to supply-chain operations, the emergence of new regulation and legal reporting requirements or the unpredictable impacts of global economic uncertainty.
Either way, when asked about the biggest challenges they face in executing their day-to-day activities, change is a recurring theme, according to a new survey of 800 CFOs and senior finance executives, conducted by The Economist Intelligence Unit. Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top of mind.
Managing unexpected changes to financial forecasts and adapting finance processes to rapidly evolving business models are top challenges finance executives face in executing their day to-day activities.
Finance executives are also concerned with identifying how to align strategic, financial and operational plans towards common objectives and meaningfully analysing data across business units and regions. “All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals,” says Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer. It is incumbent upon CFOs therefore to be prepared not only to help their own function navigate uncharted territory, but the rest of the business too. That means breaking down the silos that commonly exist in organisations, in order to collaborate closely across functions, sharing information and data in the pursuit of common objectives.
All functions are working to meet these challenges and, as a finance head, we have to have visibility across all functions, how they are progressing [towards meeting goals] and ensuring that their direction is in line with overall strategic goals - Lalit Malik, CFO of Dabur, an Indian consumer goods manufacturer.
The clear custodian of collaboration
There are a number of reasons why the role of leading cross-company collaboration around steering should fall to the CFO and their team. First, through the activities of budgeting, the finance function is the custodian of the clear, quantitative expression of management expectations and determines how resources such as cash and people will be allocated in order to achieve them. In our survey, 90% of respondents say that finance should facilitate collaborative enterprise planning to ensure that operational plans are aligned with financial and strategic plans.
Second, through performance management, the finance function is the gatekeeper for critical data that illustrate how well—or otherwise—the company is rising to the challenge of change. That includes data relating to sales, supply chain and delivery, which need to be reported back to the business in ways that help drive improved decisionmaking. Our survey reveals that companies in which finance executives feel empowered to drive strategic decisions across business functions are more likely to report a higher financial performance in fiscal year 2016/17 and 2017/18 and anticipate higher growth rates for 2019/20.
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Transforming data into action
As businesses generate and manage vast amounts of data, companies have more opportunities to gather data, incorporate insights into business strategy and continuously expand access to data across the organisation. Doing so effectively—leveraging data for strategic objectives—is often easier said than done, however. This report, Transforming data into action: the business outlook for data governance, explores the business contributions of data governance at organisations globally and across industries, the challenges faced in creating useful data governance policies and the opportunities to improve such programmes. Learn more by downloading our whitepaper below.

Rethinking professional services in an age of disruption
Charting the course for ocean sustainability in the Indian Ocean Rim
Charting the course for ocean sustainability in the Indian Ocean Rim is an Economist Intelligence Unit report, sponsored by Environment Agency Abu Dhabi and the Department of Economic Development Abu Dhabi, which highlights key ocean challenges facing the Indian Ocean Rim countries and showcases initiatives undertaken by governments and the private sector in the region to address these challenges.
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Resetting the agenda: How ESG is shaping our future
The Covid-19 pandemic has exposed a wealth of interconnections – between ecological and human wellbeing, between economic and environmental fragility, between social inequality and health outcomes, and more. The consequences of these connections are now filtering through, reshaping our society and economy.
In this setting, the need to integrate environmental, social and governance (ESG) factors when investing has become even more critical. Institutional investors must employ ESG not just to mitigate risks and identify opportunities, but to engage with companies to bring about the positive change needed to drive a sustainable economic recovery in the post-Covid world.
In order to understand how ESG could be both a new performance marker and a growth driver in this environment, as well as how institutional investors are using ESG to make investment decisions and to assess their own performance, The Economist Intelligence Unit (EIU), sponsored by UBS, surveyed 450 institutional investors working in asset and wealth management firms, corporate pension funds, endowment funds, family offices, government agencies, hedge funds, insurance companies, pension funds, sovereign wealth funds and reinsurers in North America, Europe and Asia-Pacific.
Download the report and infographic to learn more.

Fixing Asia's food system
The urgency for change in Asia's food system comes largely from the fact that Asian populations are growing, urbanising and changing food tastes too quickly for many of the regions’ food systems to cope with. Asian cities are dense and are expected to expand by 578m people by 2030. China, Indonesia and India will account for three quarters of these new urban dwellers.
To study what are the biggest challenges for change, The Economist Intelligence Unit (EIU) surveyed 400 business leaders in Asia’s food industry. According to the respondents, 90% are concerned about their local food system’s ability to meet food security needs, but only 32% feel their organisations have the ability to determine the success of their food systems. Within this gap is a shifting balance of responsibility between the public and private sectors, a tension that needs to and can be strategically addressed.

Accelerating urban intelligence: People, business and the cities of tomorro...
About the research
Accelerating urban intelligence: People, business and the cities of tomorrow is an Economist Intelligence Unit report, sponsored by Nutanix. It explores expectations of citizens and businesses for smart-city development in some of the world’s major urban centres. The analysis is based on two parallel surveys conducted in 19 cities: one of 6,746 residents and another of 969 business executives. The cities included are Amsterdam, Copenhagen, Dubai, Frankfurt, Hong Kong, Johannesburg, London, Los Angeles, Mumbai, New York, Paris, Riyadh, San Francisco, São Paulo, Singapore, Stockholm, Sydney, Tokyo and Zurich.
Respondents to the citizen survey were evenly balanced by age (roughly one-third in each of the 18-38, 39-54 and 55 years and older age groups) and gender. A majority (56%) had household incomes above the median level in their city, with 44% below it. Respondents to the business survey were mainly senior executives (65% at C-suite or director level) working in a range of different functions. They work in large, midsize and small firms in over a dozen industries. See the report appendix for full survey results and demographics.
Additional insights were obtained from indepth interviews with city officials, smart-city experts at NGOs and other institutions, and business executives. We would like to thank the following individuals for their time and insights.
Pascual Berrone, academic co-director, Cities in Motion, and professor, strategic management, IESE Business School (Barcelona) Lawrence Boya, director, Smart City Programme, city of Johannesburg Amanda Daflos, chief innovation officer, city of Los Angeles Linda Gerull, chief information officer, city of San Francisco Praveen Pardeshi, municipal commissioner, Brihanmumbai Municipal Corporation (Mumbai) • Brian Roberts, policy analyst, city of San Francisco Sameer Sharma, global general manager, Internet of Things (IoT), Intel • Marius Sylvestersen, programme director, Copenhagen Solutions Lab Tan Kok Yam, deputy secretary of the Smart Nation and Digital Government, Prime Minister’s Office, SingaporeThe report was written by Denis McCauley and edited by Michael Gold.
Food for thought: Eating better
Decades of economic growth and development along with better governance and nutrition-specific programmes had lifted hundreds of millions of people in Asia out of poverty, as well as starvation and malnutrition. However, due to the uneven development, while a large segment of Asian's population had changed their eating habits to over-nutrition diets and worrying about lifestyle diseases like diabetes, cancer and heart diseases, there are still some countries and regions suffering from lack of nutrition.
Related content

Resetting the agenda: How ESG is shaping our future
The Covid-19 pandemic has exposed a wealth of interconnections – between ecological and human wellbeing, between economic and environmental fragility, between social inequality and health outcomes, and more. The consequences of these connections are now filtering through, reshaping our society and economy.
In this setting, the need to integrate environmental, social and governance (ESG) factors when investing has become even more critical. Institutional investors must employ ESG not just to mitigate risks and identify opportunities, but to engage with companies to bring about the positive change needed to drive a sustainable economic recovery in the post-Covid world.
In order to understand how ESG could be both a new performance marker and a growth driver in this environment, as well as how institutional investors are using ESG to make investment decisions and to assess their own performance, The Economist Intelligence Unit (EIU), sponsored by UBS, surveyed 450 institutional investors working in asset and wealth management firms, corporate pension funds, endowment funds, family offices, government agencies, hedge funds, insurance companies, pension funds, sovereign wealth funds and reinsurers in North America, Europe and Asia-Pacific.
Download the report and infographic to learn more.

Charting the course for ocean sustainability in the Indian Ocean Rim
Charting the course for ocean sustainability in the Indian Ocean Rim is an Economist Intelligence Unit report, sponsored by Environment Agency Abu Dhabi and the Department of Economic Development Abu Dhabi, which highlights key ocean challenges facing the Indian Ocean Rim countries and showcases initiatives undertaken by governments and the private sector in the region to address these challenges.
Click here to view the report.

Fixing Asia's food system
The urgency for change in Asia's food system comes largely from the fact that Asian populations are growing, urbanising and changing food tastes too quickly for many of the regions’ food systems to cope with. Asian cities are dense and are expected to expand by 578m people by 2030. China, Indonesia and India will account for three quarters of these new urban dwellers.
To study what are the biggest challenges for change, The Economist Intelligence Unit (EIU) surveyed 400 business leaders in Asia’s food industry. According to the respondents, 90% are concerned about their local food system’s ability to meet food security needs, but only 32% feel their organisations have the ability to determine the success of their food systems. Within this gap is a shifting balance of responsibility between the public and private sectors, a tension that needs to and can be strategically addressed.
Getting from farm to fork: The long and short of it
Rapid income growth and urbanisation will have profound impacts on Asia’s food supply chains. Urbanisation, in particular, will contribute to supply- and demand-side imbalances for domestically produced food, as farmers leave rural areas in search of job opportunities in the cities. Without a strong transition plan to manage rapid rural–urban migration across developing Asia, domestic food supply chains will be disrupted. Inadequate infrastructure, for example, could lead to food loss and discourage trade.
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Fixing Asia's food system
What will Asian food systems look like in 2030? There is no simple answer to this question, because Asia encompasses a complex mix of countries, divided by borders, policies, cultures, uneven development and other socioeconomic differences. There is no single “Asian” food system, and Asia cannot be analysed as a single entity.
Experts recognise that existing food systems will not remain stagnant as Asia urbanises and grows ever more populous. However, discussions around diet, food supply and food security often focus on Asia as a whole, rather than focusing on its different sub-regions and countries. This broad approach masks complex and often divergent policy and societal concerns, and it also risks strategic misalignment when preparing for the future. In light of this, how are companies and policymakers strategising for the future? How prepared are they to identify where divergence will remain, and where cities and countries will converge into similar food landscapes?
Download article Fixing Asia's food system to learn more>
Download report Separate tables: Bringing together Asia's food systems

Liquidity premium: Managing Asia's increasingly scarce water resources...
Water scarcity is a growing concern. Global water withdrawal has increased 1.7 times faster than population growth over the last century, with 64% of global water withdrawal occurring on the Asian continent. Urbanisation has also led to more spatially concentrated demand for water, and there are concerns about the over-exploitation of water sources, as well as the impacts of climate change (particularly the effects of rising sea levels and saline intrusion on agriculture). Against this backdrop, political tensions over increasingly scarce water resources are already becoming more apparent.
As Asia develops, rising demand for food and energy will also affect water resources. This will add further complexities to the challenge of managing water, requiring a greater understanding of the water needs associated with food and energy, and how current water issues (such as pollution, poor quality data and over-extraction) will affect the food systems of the future.
Which trends are driving increased demand, supply and tension over water? What are the challenges and opportunities for policymakers and the private sector in managing these trends? This report aims to help policymakers and companies as they grapple with these challenges by analysing water resources and water scarcity in Asia, and by exploring how water supply and demand will interact with agriculture in the future
Download report Liquidity Premium: Managing Asia's scarce water resources for more details>
For insights to the research conducted by The EIU which surveyed 420 executives of food producers and agriculture companies in the Asian region, download article here >

Food 4.0
As Asia’s food producers aim to meet the demands of a growing population, they are also fighting against the “four horsemen” of climate change: increasing temperatures, decreasing rainfall, extreme adverse weather events and the environmental consequences of decades of intensive land use.
While these challenges pose a serious threat to the region’s food supply, they also create opportunities for innovation—from gene editing and laboratory-grown meat to crop surveillance by drones and satellites. Food companies, scientists and farmers in Asia are adopting agricultural innovation to support their markets.
How regional players are innovating to overcome Asia’s challenges holds lessons for global audiences. To examine their views and approaches, the EIU surveyed agriculture and food executives in China, India, Indonesia, Malaysia, the Philippines, Singapore and Thailand.
Download article Food 4.0: Leveraging food innovation in Asia to learn more>
In order to understand the systemic concerns regarding Asian food system, we explore on 2 key questions in the Food 4.0: The future of food innovation in Asia report:
Which trends are driving innovations in Asia's food system? What are the challenges and opportunities for policymakers and the private sector in managing these trends?Download report Food 4.0: The future of food innovation in Asia for more details>