Technology & Innovation

New ways of work: Spotlight on workplace transformation in South-East Asia

August 30, 2022

Asia, Australasia

New ways of work: Spotlight on workplace transformation in South-East Asia

August 30, 2022

Asia, Australasia
Ritu Bhandari

Manager

Ritu Bhandari is a Manager with the Policy & Insights team at Economist Impact. She has over six years of experience working in a wide range of public policy topics including education, technology and sustainability. At Economist Impact, she manages research programs for private-sector, governments and NGO clients in Asia, covering topics like food security, climate & sustainability, and globalisation and trade. She holds a Master’s degree in Public Policy from Lee Kuan Yew School of Public Policy, National University of Singapore, where she specialised in economic policy analysis.

Economist Impact, supported by Google Workspace, conducted a survey of more than 600 knowledge workers across Asia Pacific about their experiences with hybrid or flexible work.
 
The research shows that the pandemic has changed the way organisations are looking at the nature of work. Some form of flexible work is here to stay, and organisations continue to find new ways of work that provide them with solutions that are flexible, collaborative, and productive and secure. This article—one of a four-part series examining the future of work in the region—focuses on South-East Asia (Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam).
 
The series complements Economist Impact’s 2021 global study on the future of hybrid work, “Making hybrid work human”, which can be accessed here.
 
Key findings
  • While hybrid work has made inroads across all markets in South-East Asia, the majority of knowledge workers in the region (63%) expect to be working fixed hours with no flexibility after 2022.
  • Most respondents are positive about the impact of hybrid work. 74% of South-East Asian workers say flexible work arrangements improve inclusion at their organisations, driven by Singapore and Indonesia.
  • Despite overall positive sentiments, most respondents (67%) claim that their companies have issued a policy requiring their employees to be back in the office full-time.

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