Technology & Innovation

New ways of work: Spotlight on workplace transformation in North Asia

August 30, 2022

Asia

New ways of work: Spotlight on workplace transformation in North Asia

August 30, 2022

Asia
Ritu Bhandari

Manager

Ritu Bhandari is a Manager with the Policy & Insights team at Economist Impact. She has over six years of experience working in a wide range of public policy topics including education, technology and sustainability. At Economist Impact, she manages research programs for private-sector, governments and NGO clients in Asia, covering topics like food security, climate & sustainability, and globalisation and trade. She holds a Master’s degree in Public Policy from Lee Kuan Yew School of Public Policy, National University of Singapore, where she specialised in economic policy analysis.

Economist Impact, supported by Google Workspace, conducted a survey of more than 600 knowledge workers across Asia Pacific about their experiences with hybrid or flexible work.
 
The research shows that the pandemic has changed the way organisations are looking at the nature of work. Some form of flexible work is here to stay, and organisations continue to find new ways of work that provide them with solutions that are flexible, collaborative, and productive and secure. This article—one of a four-part series examining the future of work in the region—focuses on North Asia (Hong Kong, Korea and Taiwan).
 
The series complements Economist Impact’s 2021 global study on the future of hybrid work, “Making hybrid work human”, which can be accessed here.
 
Key findings
  • Only 34% of Korean and 30% of Taiwanese knowledge workers will spend part of their week working remotely after 2022, less than elsewhere in Asia Pacific
  • Smaller companies expect less flexibility owing to the inadequacy of technical infrastructure and remote work tools among smaller companies. Only 19.4% of small companies expect to see flexibility in their work weeks compared with 37.7% of larger companies.
  • In Hong Kong, companies are embracing hybrid working models as a key benefit to attract and retain talent. Exorbitant commercial rental costs in the city state have also driven the popularity of hybrid work.
  • Companies across the region are grappling with the sunk costs of empty offices, but many are still looking to upsize their real estate footprint.

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