Technology & Innovation

New ways of work: Spotlight on workplace transformation in India

August 30, 2022

Asia, Australasia

New ways of work: Spotlight on workplace transformation in India

August 30, 2022

Asia, Australasia
Ritu Bhandari

Manager

Ritu Bhandari is a Manager with the Policy & Insights team at Economist Impact. She has over six years of experience working in a wide range of public policy topics including education, technology and sustainability. At Economist Impact, she manages research programs for private-sector, governments and NGO clients in Asia, covering topics like food security, climate & sustainability, and globalisation and trade. She holds a Master’s degree in Public Policy from Lee Kuan Yew School of Public Policy, National University of Singapore, where she specialised in economic policy analysis.

Economist Impact, supported by Google Workspace, conducted a survey of more than 600 knowledge workers across Asia Pacific about their experiences with hybrid or flexible work.
 
The research shows that the pandemic has changed the way organisations are looking at the nature of work. Some form of flexible work is here to stay, and organisations continue to find new ways of work that provide them with solutions that are flexible, collaborative, and productive and secure. This article—one of a four-part series examining the future of work in the region—focuses on India.
 
The series complements Economist Impact’s 2021 global study on the future of hybrid work, “Making hybrid work human”, which can be accessed here.
 
Key findings
  • Indian knowledge workers see huge benefits of flexible work. 65% of respondents report improved productivity with flexible work, with a smaller share reporting improvements in physical, mental, social and physical wellbeing.
  • However, most organisations remain tethered to the office. 50% of survey respondents say their employers want them to return to the office full-time and 59% expect no flexibility in working hours after the pandemic.
  • Despite some challenges, in the longer term, more Indian SMEs are likely to implement flexible and hybrid models than their larger counterparts.

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