Technology & Innovation

Transforming in a pandemic

August 31, 2020

Asia

Transforming in a pandemic

August 31, 2020

Asia
Charles Ross

Asia editorial director

Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region's technology and society practice. Prior to this role, he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients. Charles is currently based in Australia and has led many projects analysing the implications for business of new technology trends such as blockchain, fintech, smart cities, cloud computing, sustainability and the internet of things, for Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.

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Digital and cloud in ASEAN and ANZ

As 2020 dawned, few business leaders or public sector executives in the ASEAN and ANZ regions harboured any lingering doubts about the need to accelerate their digital transformation. The covid-19 crisis, however, has driven home the urgency of building advanced digital capabilities, and the vital role of the cloud in helping to build them.

Organisations in the region have responded. Many are using their cloud-based capabilities not just to maintain operations and support home-working, but also to service customers and, in some cases, to do direct battle with the virus. The ability to scale bandwidth and computing power as needed has been vital, as has cloud support for AI (artificial intelligence)-based research and innovation.

There remain challenges to cloud migration, however. The complexity involved in managing multiple clouds is one, and IT leaders in the region look forward to developing or obtaining solutions that will help simplify it. Security concerns are another challenge, particularly as teams seek to slash the time needed to roll out new cloud-based applications and services.

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