Research conducted by the Economist Intelligence Unit (EIU) and written in discussion with SAP shows that many organizations are moving ahead now, some aggressively, to integrate ML into their operations. For example, the survey of 360 organizations shows that on average 68% use ML to at least some extent today to enhance their business processes.
Our analysis of the data suggests that the rapid progress of ML is much more than an overreaction by management to another bout of technology hype. There are clear indications that organizations are using ML to significantly improve performance across the breadth of their operations. Some are aiming even higher: to use ML to change their business models and offer entirely new value propositions to customers.