Technology & Innovation

From gatekeeper to enabler: The role of IT when digital transformation is the norm

February 06, 2019


February 06, 2019

Kevin Plumberg


Kevin was a member of The Economist Intelligence Unit’s Thought Leadership team in North America and is based in San Francisco. From 2014-2017, he was based in The Economist’s Singapore office and led multi-year integrated content programmes such as Growth Crossings, a series about the new rules of global trade, and the Producers of Tomorrow, an initiative about the future of manufacturing. Prior to joining the EIU, he spent two years as Vice President, Institutional Marketing at BlackRock, the world’s largest asset management company. In that role, he produced and edited white papers, website articles and newsletters aimed at some of Asia’s biggest institutional investors. Kevin also spent 10 years as a journalist covering financial markets, economics and policy for Reuters in Singapore, Hong Kong and New York. As a correspondent and editor, he covered the global financial crisis from Wall Street and its aftermath in Asia, where he led market-moving coverage of the region’s economic policymakers.


Constant innovation and reinvention is at the heart of efforts to transform organisations digitally, and these so-called digital transformations (DX) are taking place throughout public and private sectors.

What does it take to be successful now that digital transformation has become a norm in many industries?
This study will focus on how the relationships between the IT and non-IT functions in organisations are changing. Now, more than ever, IT will need to form strong connections with parts of their organisations to produce sustainable success with DX initiatives.
This report, produced by The Economist Intelligence Unit and sponsored by BMC Software, surveyed 303 senior executives from organisations headquartered in North America, Europe, Asia-Pacific and Latin America. The respondents spanned the energy, financial services, government, healthcare, manufacturing and tech sectors. 

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