Technology & Innovation

Cloud complexity: The need for resilience

July 20, 2016

Europe, North America

July 20, 2016

Europe, North America
Carolyn Whelan

Senior editor, Americas

Carolyn is a senior editor for The Economist Intelligence Unit's thought leadership division in the Americas. She manages research programs for foundations and corporations on topics ranging from urbanization and jobs to sustainability and youth economic prospects. She has over 20 years’ experience in journalism. Until 2013 Carolyn contributed articles to Fortune, Newsweek, the IHT and SciAm.com about urbanization, infrastructure, trade, technology and transportation, among other topics. She has also written materials for Ernst & Young, Columbia Business School and the United Nations. Earlier Carolyn covered the technology and healthcare beats for Barron’s Online and Dow Jones Newswires in Paris, respectively. She broke into journalism covering the 1992 Earth Summit and subsequently worked for the World Wildlife Fund in Switzerland. Ms. Whelan holds a B.A. in Communications from the University of Virginia and is a 2006 Columbia Business School Knight-Bagehot Fellow. She is Swiss and American, and speaks fluent French and Spanish.

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Resilience, as defined for this paper, is the ability for companies to bounce back from disruptions and "prepare for, respond and adapt to events - both sudden shock and gradual change."

Against today's backdrop of business change and uncertainty, “organisational resilience” is emerging as a critical lever of a successful cloud expansion. 

Cloud Complexity: The need for resilience is an EIU report that looks into the critical shifts brought about by an increased organisational dependence on the cloud.  In this survey, sponsored by Sungard Availability Services, and conducted by the EIU, 304 executives dispersed across France, the United Kingdom and the United States, were polled regarding their organisational resilience and technology adoption.

The EIU would like to thank the following interviewees for their participation in this programme (listed alphabetically): 

Kristin Darby, chief information officer, Cancer Treatment Centers of America 

Dom Guinard, co-founder and CTO EVRYTHING

Tanuja Randery, president UK & Ireland, Schneider Electric

Harsh Sinha, vice president, Engineering, TransferWise  

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