Work in progress: Aligning workforce transformation to business strategy

About the research

Work in progress: Aligning workforce transformation to business strategy is an Economist Intelligence Unit report, sponsored by Fujitsu and Citrix, that examines the extent of workforce change within organisations and the different approaches that firms take to manage it.

The data-driven CFO

Artificial intelligence, machine learning and big data can all facilitate financial reporting and compliance, monitor market movements, track supply chain inefficiencies, enable smarter outsourcing, support workforce and talent management efforts, and predict future trends. When they fail, modern technologies can destroy entire businesses and their reputations: most notable are the hacks and privacy breaches that are increasingly a top worry about executives across the C-suite. 

 

The human resource: From cost to asset

To less-enlightened CFOs, human capital is viewed as a cost to be managed. Even after many advances in productivity, average human capital costs are, admittedly, still a major operational expense. But in the modern global economy, where ideas and digital skills – rather than physical resources – are increasingly where economic value is realised, people can be a company’s greatest asset. CFOs need to see the workforce as an engine of innovation, rather than a cost to be managed.

 

CFO and CEO: Business Partners, or married couple?

This is partly because of the role of the CEO has changed quite dramatically. In the era of shareholder capitalism, with a 24/7 media cycle, CEOs have become more public facing. This means many of their duties have, over time, been shared with others in the C-suite. Download article below. 

 

Collaborating with the CFO

The insights are based on C-suite or senior management interviews, desk research, business literature and interviews with analysts and covers a range of sectors: natural resources, technology, consumer goods, financial services, ICT and automotive – interlinked trends including the deepening role of technology in business, the battle for talent, the challenges of corporate reporting in a 24/7 media age, trade-offs around organisational structures (in-sourcing/out-sourcing) and between operational expenditure for today versus capital expenditure for tomorrow. 

From good to great (or very slightly above average)

Who’d be a CEO? In this week’s Economist, the Schumpeter column highlighted the increasingly short tenure of today’s chief executives. This got me wondering: what are boards hoping to achieve by replacing CEOs so frequently? And what effect does a CEO have on the success of the business?

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