The future of financial services: Transforming an industry

The marriage of high tech and high finance

At French bank BNP Paribas, chief executive Jean-Laurent Bonnafé is on a mission to build what he calls “the bank of the future”. He is clearly prepared to give his plan some serious financial backing: in February 2017 the bank announced that it would double its investment in financial services technology over the next three years to €3bn (US$3.35bn) to deliver three main goals: digital transformation, new customer experiences, and efficiency savings.

Enjoy in-depth insights and expert analysis - subscribe to our Perspectives newsletter, delivered every week