As part of the government’s national strategy, the United Arab Emirates is seeking to raise the quality of healthcare to international best practice standards by 2021. What are the main quality gaps to be overcome in this period? How are changes such as mandatory insurance laws, management outsourcing of public facilities, regulatory devolution and increased rates of accreditation and data collection influencing quality of care?
This study, based on extensive desk research and interviews with leading experts from government and business, identifies the key healthcare quality challenges and the implications of changes in the health system for service quality.