Financial Services

Operations power performance

December 03, 2014

North America

December 03, 2014

North America
Janie Hulse

Senior editor

Janie Hulse is a senior editor with The Economist Intelligence Unit's Thought Leadership team. Before joining the EIU, Janie worked with The Economist Group and other organizations as a freelance correspondent and consultant based in Buenos Aires, Argentina. She has also held managerial roles in the areas of marketing and research with US global companies and within US Government agencies. She holds a master's degree in economic development from the London School of Economics and a bachelor's in industrial relations from Cornell University.

Top findings from the survey

  • Increasingly intense regulation and governance and changes in market structure are cited as the key forces driving business transformation today.
  • Building automated processes that integrate risk management, audit trails and compliance processes is the most effective strategy for adapting to more intense regulatory and governance requirements.
  • Risk management is rated by all executives as the most important overall strategy in their organization’s response to global challenges.
  • Firms with strong adaptability performance are more likely to say they will invest in a wide range of operational activities.
  • There is an expectation, especially among C-suite executives, that operational leaders will initiate proposals to advance the organization’s broad strategic goals. 


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