Financial Services

Interview with Mark Hesketh, UK finance director, Standard Life

March 03, 2014

Europe

March 03, 2014

Europe
Sara Mosavi

Former editor

Sara is a Policy and Research Manager at UK Commission for Employment and Skills working on issues such as youth unemployment, productivity, apprenticeships and further education. Prior to this, Sara worked as an Editor with The Economist Intelligence Unit's Thought Leadership team for over three years researching projects on educuation, talent, risk management and organisational behaviour. Sara holds a MSc in International Public Policy at UCL and read Italian and Linguistics at St Hugh's College, Oxford.

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We interviewed Mark Hesketh, UK finance director at Standard Life, and asked him how insurance firms are using new technologies across their business

In this clip, Mr Hesketh talks about how insurers are slowly changing the way they interact with customers, admitting that the industry is behind the curve compared to the rest of financial services. To watch the full interview, click here.

 

 

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