Financial Services

Digital adoption in the insurance sector

March 25, 2015

Global

March 25, 2015

Global
Martin Koehring

Senior Manager for Sustainability, Climate Change and Natural Resources & Head of the World Ocean Initiative

Martin Koehring is senior manager for sustainability, climate change and natural resources at (part of The Economist Group). He leads Economist Impact's sustainability-related policy and thought leadership projects in the EMEA region. He is also the head of the, inspiring bold thinking, new partnerships and the most effective action to build a sustainable ocean economy.

He is a member of the Advisory Committee for the UN Environment Programme’s Global Environment Outlook for Business and is a faculty member in the Food & Sustainability Certificate Program provided by the European Institute for Innovation and Sustainability.

His previous roles at The Economist Group, where he has been since 2011, include managing editor, global health lead and Europe editor at The Economist Intelligence Unit.

He earned a bachelor of economic and social studies in international relations from Aberystwyth University and a master’s degree in diplomacy and international relations from the College of Europe.

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From ambition to reality?

Report Summary

In the fifth of a series of reports, commissioned by HSBC, we look at the ways in which digital adoption is shaping the insurance sector by forging new business models, new commercial partnerships and different consumer relationships, and by providing new potential revenue streams.

The report also explores to what extent insurers around the world are using digital technologies, including social, mobile, analytics and cloud (SMAC), particularly the deluge of data unleashed by the digital watershed.

Insurers which succeed in embracing digital will probably do so because they want to promote truly customer-centric products and services fit for the modern, connected world, not just because they have the technical proficiency or "first-mover" advantage. 

"Digital technology is the single global megatrend with more scope than any other to revolutionise how insurance businesses operate."

-Matt Cullen, assistant director, head of strategy, Association of British Insurers

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